Privacy Policy

Introduction

MOXI, The Wolf Museum of Exploration and Innovation (“MOXI”) is committed to protecting the privacy of our online visitors. This Privacy Policy applies to our website located at www.moxi.org (the “Site”) and describes how MOXI collects, uses, and shares site user data.

This Privacy Policy applies whether you access or use the Site via personal computer, mobile device or otherwise. This Privacy Policy applies only to information collected through this Site and does not cover any information collected by any websites to which we link. In addition, please review this Site’s Terms of Use, which governs your use of this Site.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy was last updated on July 1, 2024.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Collecting Your Personal Information

Personal Data

While using our site, we may ask you to provide us with certain Personally Identifiable Information that can be used to contact or identify you. Personally Identifiable Information may include, but
is not limited to:

• First and last name
• Email address
• Phone number
• Address

If you order products or services on the site, or sign up for a membership, you may be asked to provide a credit card number. Depending upon the activity, some of the information we may ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

How Do We Collect Personal Data?

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain personal data to us when you:

• Contact us or send us messages
• Subscribe to our mailing lists, newsletters, or other forms of marketing communications
• Create an account or sign up for a membership
• Make an appointment or register for our services
• Submit your credit card or other payment information when ordering and purchasing products and services on our site
• Sign up for special offers from selected third parties.

We may also collect information from you at other points on our site that state that such information is being collected.

Usage Data

Usage Data is collected automatically when using the site. The purpose of the information is to
analyze trends, administer the site, track users’ movement on the website, and gather
demographic information.

Usage Data may include, but is not limited to:

• Log data (including your internet protocol (IP) address, operating system, device type and version, browser type and version, the URL entered and the referring page/campaign, date/time of visit, other user agent string data, the time spent on our site, and any errors that may occur during the visit to our site)
• Analytics data (including the electronic path you take to our site, detailing which URL you came from and which URL you go to next)
• Location data (including general information derived from your IP address).

Use of Cookies and Tracking Technologies

Our site partners with third parties, such as Google Analytics, to use cookies and similar technologies to enhance your experience. A cookie is a small text file stored on your computer (if your browser allows) that helps our site recognize you. These cookies store information about your preferences and the pages you visit, helping us optimize your experience by customizing content based on your browser type and other information. Our cookies store a randomly assigned user ID, your country, and your first name to welcome you back.

Cookies improve site functionality, ensure smoother operation, and help maintain security. You can decline our cookies through your browser settings, but this may affect site performance.

Using Your Personal Information

We use the information we collect to:

• Provide requested services
• Fulfill and manage orders
• Facilitate account creation and manage member accounts
• Operate and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze website usage
• Develop new products, services, features, and functionality
• Communicate with you directly or through partners for customer service, updates, and marketing
• Send emails
• Request feedback
• Resolve disputes and troubleshoot problems
• Prevent and detect fraud.

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy
Policy, including meeting legal obligations, resolving disputes, and enforcing agreements. If
required or permitted by law, we may keep your information for a longer period.

Sharing Your Personal Information

We do not sell, trade, or rent your Personally Identifiable Information to others. However, we provide some services through arrangements with affiliates, service providers, partners, vendors, and other third parties. These third parties may need access to your information to perform services for us or on our behalf. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site.

We encourage our service partners to adopt and post privacy policies. However, their use of your Personally Identifiable Information is governed by their privacy policies and is beyond our control.

Occasionally, we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate government authorities. We will disclose such information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and reserve the right to report any activities we believe in good faith to be unlawful.

We may also provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related site information to third-party advertisers. However, these statistics do not include any Personally Identifiable Information.

Privacy Policies of Other Websites

Our website may contain links to other websites. This Privacy Policy applies only to our website (moxi.org). If you click on a link to another website, please read their privacy policy.

Your California Consumer Privacy Act (CCPA) Rights

The California Consumer Privacy Act (CCPA) grants consumers specific rights regarding their personal information. This section outlines your CCPA rights.

Under the CCPA, California consumers have the following rights:

• Right to Disclosure – You have the right to know what personal data is being collected about you and how it is being used.
• Right to Deletion – You have the right to request the deletion of any personal data we have collected about you.
• Right to Opt-Out – You have the right to opt-out of the collection and sale of your personal information to third parties.
• Right to Non-Discrimination – You have the right to not be discriminated against for exercising your CCPA rights.
• Right to Correct – You have the right to correct inaccurate personal information we have collected about you.
• Right to Limit Use and Disclosure – You have the right to limit the use and disclosure of sensitive personal information collected about you.

Your General Data Protection Regulation (GDPR) Rights

If you are located in the EU or UK, this section applies to you.

Under the General Data Protection Regulation (GDPR), your data protection rights include:

• Right to Access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• Right to Rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• Right to Erasure – You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing – You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise your rights, please contact us using any of the following methods. We will respond to your request within one month.

• Mailing address: 125 State Street, Santa Barbara, CA, Attn: Webmaster
• Telephone number: 805.770.5000
• E-mail address: info@moxi.org

Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect any Personally Identifiable Information from children under 13. If you are under 13, please do not use this website or provide any information, including your name, address, phone number, or payment details. Additionally, do not use any third-party links found on this website.

If a parent or guardian believes that we have inadvertently collected Personally Identifiable Information from a child under 13, please contact us immediately. We will promptly remove any such information from our database.

Please review this Site’s separate Children’s Privacy Policy for more information on collecting and using personal data of children.

Donor Privacy

MOXI, The Wolf Museum of Exploration and Innovation, is committed to protecting the privacy of our donors. We will not sell, trade, or share a donor’s personal information with anyone else, nor will we send donor mailings on behalf of other organizations.

Updates to this Policy

We reserve the right to change this Privacy Policy at any time. When changes are made, we will update the date at the beginning of this Privacy Policy. If there are material changes, we may notify you through your registered email address, by prominently posting on our Services, or through other appropriate communication channels. All changes are effective from the date of publication unless stated otherwise.

It is your responsibility to maintain a valid email address as a registered user, periodically review this site and Privacy Policy, and be aware of any modifications. Your continued use of the site after any changes indicates your acknowledgment and acceptance of the modified Policy, and your agreement to abide by and be bound by the modified Policy.

Contact Us

MOXI, The Wolf Museum of Exploration and Innovation is the operator of this Site and questions regarding this Privacy Policy and use of your personal information should be directed to us via any of the following methods:

• Mailing address: 125 State Street, Santa Barbara, CA, Attn: Webmaster
• Telephone number: 805.770.5000
• E-mail address: info@moxi.org

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California.

Children’s Privacy Policy

This Privacy Policy (this “Privacy Policy”) applies to the MOXI, The Wolf Museum of Exploration and Innovation website located at www.moxiorg (this “Site”), which is owned and operated by MOXI, The Wolf Museum of Exploration and Innovation (referred to in this Privacy Policy as “MOXI”, “moxi.org” “we”, “us”, or “our”). This Privacy Policy describes collection, use, and disclosure of Personally Identifiable Information. This Privacy Policy applies whether you access or use the Site via personal computer, mobile device or otherwise. This Privacy Policy applies only to information collected through this Site and does not cover any information collected by any websites to which we link. In addition, please review this Site’s Terms of Use, which governs your use of this Site.

This Site is a general audience website that does not knowingly collect information from children younger than age 13 (“Children”, and each, a “Child”). However, this Site allows parents to register their Children for various educational programs by providing MOXI, The Wolf Museum of Exploration and Innovation with a Child’s name and birth date. Therefore, MOXI, The Wolf Museum of Exploration and Innovation provides this Children’s Privacy Policy to explain the information it collects about Children, how that information is used, and additional information for parents and legal guardians (collectively, “Parents”) with regard to information collected by MOXI.

Information Collected

MOXI, The Wolf Museum of Exploration and Innovation does not generally collect Personally Identifiable Information from Children (for example, first and last name, mailing address or telephone number). However, MOXI, The Wolf Museum of Exploration and Innovation may ask Parents to disclose the first and last name and birth date of a Child for one-time use of that information, such as to register a Child for an educational program offered by MOXI. After the Child’s online information is used to fulfill the specific one-time purpose, such as attending and completing the educational program, we will delete the Child’s information from our records and will not use it to contact the Child. Please note that we do not condition a Child’s participation in any MOXI activity on the Parent or Child disclosing more than is reasonably necessary to participate in such activity.

Disclosure of Children’s Personal Information

We do not disclose Children’s personal information to third parties, except to service providers who provide support for the internal operations of this Site and who do not disclose or use the personal information for any other purpose. These service providers may provide support services such as hosting this Site, designing, or operating this Site’s features, tracking Site analytics, or performing other administrative services. We may provide these companies with access to your Children’s information for them to carry out the services they are performing for your Child on our behalf. These service providers have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.

Parent’s Rights

Parents have the right to review and request that this Site delete any personal information that we have collected and retained about their Child. This Site does not typically retain personal information collected about Children through this Site, but rather, deletes the information after using the information once for the purpose it was collected. However, if you would like to request that we delete any personal information we may have about your Child (for example, prior to our one-time use) or you would like us to refuse to allow any further collection or use of your Child’s information, please contact us as described in the following section.

Contact Us

MOXI, The Wolf Museum of Exploration and Innovation is the operator of this Site and questions regarding this Privacy Policy and use of Children’s personal information should be directed to us via any of the following methods:

Mailing address: 125 State Street, Santa Barbara, CA, Attn: Webmaster
Telephone number: 805.770.5000
E-mail address: info@moxi.org

Changes to Children’s Privacy Policy

MOXI, The Wolf Museum of Exploration and Innovation reserves the right to change this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy. However, we will use any Children’s personal information in accordance with the Privacy Policy posted at the time of collection and will obtain parental consent prior to using or disclosing such information in a manner materially different from the Privacy Policy posted at the time of collection.