Our Team.

Leadership.

MOXI is managed by a passionate team of full-time staff and supported by a dedicated Board of Directors.

Staff

Robin Gose, Ed.D., President and CEO
Gracia Andersson, People & Culture Manager
Elizabeth Brock, Administrative Coordinator

Education

Kaia-Joye Wesolowski, Director of Learning Experiences
Kevin Spracher, Associate Director of Programs
Damaris Osuna, Camps and Outreach Manager
Jennifer Chan, Floor Staff Supervisor
Ron Skinner, Research and Evaluation Specialist

Operations

Dan Modglin, Director of Operations
Danielle Lafreniere, Guest Services Manager
Alyssa Marlen, Museum Store Supervisor
Irene Figueroa, Custodian
Julian Morales, Weekend Supervisor

Development

Amanda Allen, Director of Development
Melissa Motyer, Membership Manager
Jennifer Corcoran, Events Manager
Susan Renehan, Corporate and Foundation Relationship Manager

Marketing and Communications

Angie Bertucci, Director of Marketing + Communications
Jacqueline Garcia, Marketing and Graphic Production Specialist

To contact members of the staff, use the email links provided, call 805.770.5000 or use our contact form.

Board of Directors.

Alixe Mattingly, Chair
Susan McMillan, Vice Chair
Justin Anderson, Treasurer
Andy Winchester, Secretary
Jill Chase, At Large
Jill Levinson, At Large
Kelly Almeroth
Kristen Blabey
Josh Blumer

Marcia Cohen
Naomi Dewey
Tyler Duncan
Donna Barranco Fisher
Lily Hahn
Richard Hutton
Angela Krablin
Mieko Kusano
Austin Lampson

Stephen Leider
Kirsten McLaughlin
Chetan Nayak
Deji Olukotun
Jackie Schaffer
Amber Kaplan Sprague, Ph.D.
Casey Summar
Noelle Wolf

Join Our Team

MOXI is a collaborative, creative place to work where the whole team is dedicated to our mission of igniting learning through interactive experiences in science and creativity. We are contagiously curious, see the opportunity in challenges and believe that work and fun need not be mutually exclusive.

Guest Services Representative

Full Job Description

MOXI, The Wolf Museum of Exploration + Innovation, is seeking an enthusiastic, outgoing, dependable, and detail-oriented individual to deliver a high level of customer service at the front desk of our science museum. MOXI opened February 25, 2017 in the heart of Santa Barbara’s downtown community where it serves more than 150,000 visitors per year through its mission “to ignite learning through interactive experiences in science and creativity.”

Duties will include but are not limited to: Greeting visitors, selling admission tickets and memberships, selling merchandise from museum store, monitoring visitor flow, and providing information about MOXI and Santa Barbara to our museum guests.

The ideal candidate will be enthusiastic, customer service focused, familiar with proper cash handling techniques, and committed to positively impacting our guests’ experience.

Specific Responsibilities

  • Greet and welcome guests proactively in a friendly, professional manner.
  • Answer questions and provide information about MOXI and the surrounding area.
  • Responsible for selling general admission tickets, memberships, and programs to visitors.
  • Abide by all front desk and cash handling policies and procedures.
  • Learn and operate both point of sale (POS) systems (front desk and museum store) with accuracy and efficiency.
  • Disinfect exhibits and other areas around the museum.
  • Answer phone, screen, and direct incoming calls and messages.
  • Assist with crowd control and moving guests through museum to ensure safety and physical distancing.
  • Receive mail and packages and sort as appropriate.
  • Manage guest requests, complaints, and praises in a positive, helpful manner.
  • Monitor visitor flow throughout and notify supervisor of any concerns.
  • Effectively manage queue lines while interacting with guests.
  • Assist with special events at MOXI.
  • Replenish informational brochures and pamphlets as needed.
  • Maintain current knowledge of museum events, programs, and membership.
  • Assist with data entry.
  • Report all safety concerns to proper authorities.
  • Make periodic public announcements.
  • Implement guest surveys.
  • Support MOXI staff with light clerical duties, including sorting, document assembly, and mail stuffing.
  • Light cleaning and disinfecting exhibits.
  • Other duties as assigned.

Required Skills, Experience, and Abilities

  • Excellent customer service skills.
  • Strong communication skills, both oral and written.
  • Must be able to maintain confidentiality with sensitive information.
  • Bilingual fluency a plus.
  • POS and cash handling experience.
  • Ability to multitask and prioritize in a fast-paced, busy environment.
  • Desire to work as part of a team.
  • Ability to listen actively to guests and be responsive to their needs and expectations.
  • Capable of working a flexible schedule to accommodate the museum’s needs; work hours will include weekends, holidays, evenings, and occasional early mornings.
  • Employment background/criminal check is required.
  • Required Skill,s Experience, and Abilities
  • Excellent customer service skills.
  • Strong communication skills, both oral and written.
  • Must be able to maintain confidentiality with sensitive information.
  • Spanish fluency a plus.
  • POS and cash handling experience.
  • Ability to multitask and prioritize in a fast-paced, busy environment.
  • Desire to work as part of a team.
  • Capable of working a flexible schedule to accommodate the museum’s needs, including weekends, holidays, and occasional evenings or early mornings.
  • Ability to listen actively to guests and be responsive to their needs and expectations.

Minimum Qualifications

  • This regular, part-time position requires the ability to: work a flexible schedule of both weekdays and weekends, holidays, evenings, and some early mornings; be highly energetic and timely; bend, squat, and lift up to 20 lbs.; be able to stand for extended periods of time. Must maintain regular and predictable attendance.

MOXI is an equal opportunity employer committed to diversity at all levels.

Please submit cover letter and resume for consideration.

Job Type: Part-time

Pay: $13.00 – $16.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Experience:
Customer Service: 1 year (Preferred)
Retail sales: 1 year (Preferred)

Work Location: One location

Apply Now

Exploration Educator (Spark), Part-time

Position Summary

MOXI seeks seasonal part-time (12-25 hours per week) Educators (aka “Sparks”) to play an integral role in advancing MOXI’s mission during a dynamic and lively summer season. This role is perfect for students seeking summer opportunities to grow as educators and dive into a STEM museum. This position will be responsible for engaging guests of all ages in open-ended exploration and play; modeling curiosity and an enthusiasm for learning at all stages; and serving as an enthusiastic ambassador of MOXI by fostering connections with our guests. The ideal candidate will be a proactive, creative individual with a passion for hands-on science, technology, engineering, art, and math (STEAM) learning through play and exploration.

Responsibilities

  • Facilitating playful interactions across museum exhibits and programs, including but not limited to:
  • Engaging guests in open-ended exploration with museum exhibits.
  • Guiding guests in the use of makerspace tools and materials.
  • Supporting engineering and design field trip programs.
  • Facilitating MOXI Program Cart experiences using demonstrations, challenges, and activities.
  • Curating a positive and inclusive environment.
  • Overseeing assigned volunteers and general floor flow.
  • Supporting the museum with after-hour/ early-hour events.
  • Running MOXI outreach activities offsite.
  • Supporting museum flow and operation
  • Greeting and welcoming guests proactively in a friendly, professional manner.
  • Managing guest requests, complaints, and praises in a positive, helpful manner.
  • Monitoring visitor flow throughout the museum and notifying supervisor of any concerns.
  • Maintaining equipment and supplies related to exhibit operation and learning programs, communicating exhibit maintenance issues, and reporting all safety concerns.
  • Attend scheduled training sessions and meetings as needed.
  • Collaborate with members of management to ensure readiness for handling building evacuations, guest injuries, and other potential emergency situations.
  • Other duties as assigned.

Required Skills and Abilities

· Engaging and energetic personality.

· Excellent customer service skills.

· Enthusiasm for working in an organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities.

· Comfortable working independently as well as on a team.

· Strong communication skills, both oral and written.

· Ability to work on-site and in-person at the museum in accordance with MOXI’s COVID-19 protocols.

· Regular and predictable attendance.

· Capable of working a flexible schedule to accommodate the museum’s needs, including weekends, holidays, and occasional evenings or early mornings.

· Experience working in informal education, museums, or other related fields, is a plus.

· Spanish fluency a plus.

Minimum Qualifications

· This position requires the ability to stand or walk for extended periods of time.

· Applicant must be able to bend, squat, lift push/pull up to 50 lbs.

· Schedule reflects that the organization is a 7-day a week operation, with periodic early morning and evening programs

· Regular, predictable attendance is required.

· Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions.

· Employment background/criminal check is required.

Job Types: Part-time, Temporary

Pay: $16.50 per hour

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Santa Barbara, CA 93101: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Why are you a good fit for this role?

Work Location: One location

Apply Now

Exhibits Manager

Reports To: Director of Learning Experiences

Classification: Full-time, exempt

Compensation: $60,000-70,000, plus a robust benefits package

About MOXI

Established in 2017, MOXI, The Wolf Museum of Exploration + Innovation® is dedicated to igniting learning through interactive experiences in science and creativity. Located in the heart of Santa Barbara’s redeveloped tourist area at 125 State Street, the museum is LEED-certified Gold and serves guests of all ages through its hands-on exhibits and education programs. MOXI is a 501(c)(3) nonprofit organization generously supported by its daily guests, members, facility rentals and donations from individuals, foundations, and corporate partners.

MOXI is a collaborative, creative, and fun place to work. Our team is guided by a set of core values that help create a culture where work and play need not be mutually exclusive. We are playful. We are collaborative. We are experimenters – we take risks and we embrace failure. We believe diversity is critical to creativity. We are MOXI. For more information, visit moxi.org.

Position Summary

The Exhibits Manager plays a critical role in advancing MOXI’s mission and next phase of strategic growth and execution of the Exhibit Master Plan. This position is primarily responsible for the maintenance and upkeep of MOXI’s interactive exhibit experiences and temporary installations to ensure the optimum visitor experience. The Exhibits Manager also plays a key role, in collaboration with the education team and external stakeholders, in helping to shape a cohesive, immersive museum experience that integrates best practices in informal science learning. This is a hands-on management position that requires both high-level creative vision as well as nuts and bolts technical work; as such, the ideal candidate will have experience as a project manager in addition to technical skills, e.g., woodworking, engineering, or general fabrication.

Responsibilities

  • Ensure the museum’s exhibits are fully operational and well-maintained by effectively and efficiently prioritizing maintenance needs and proactively identifying problems or anticipated repairs.
  • Facilitate museum opening and daily rounds. Includes serving as Manager on Duty at least one day/week.
  • Collaborate with senior management and Learning Experiences team to implement strategic goals and exhibit master plan.
  • Maintain a safe and clean work environment and follow proper safety procedures associated with each tool/equipment/material.
  • Manage the exhibits budget, including sourcing, purchasing, and ordering appropriate parts/tools/materials.
  • In collaboration with the education team, ensure the exhibits align with MOXI’s educational objectives, and recommend and/or implement improvements to existing exhibits to meet this goal.
  • Collaborate with education team to co-create exhibit installations and/or fabricate supplemental exhibit materials to support education programs and temporary installations.
  • Present plans for approval, intended purposes, budget requirements and fabrication restrictions.
  • Manage the communication, installation, and breakdown of temporary installations.
  • Serve as project manager with external consultants on successful and timely execution of the Exhibit Master Plan, providing both creative and tactical input to the development of new exhibits.
  • Maintain knowledge and awareness in the exhibit development field to follow trends and best practices, initiate relevant partnerships and serve new audiences.
  • Maintain close relationships with other museum/exhibitions professionals, consultants, and vendors
  • Other duties as assigned.

Supervisory Responsibilities

  • Part-time exhibit technicians, part-time exhibits engineer

Required Skills and Abilities

  • Able to read and interpret schematics, blueprints, shop drawings, and design-intent sketches.
  • Excellent interpersonal skills; must be receptive to the ideas of others and able to work cooperatively to prioritize tasks and accommodate many different and conflicting concerns.
  • Passion for creating a world-class museum that is recognized as a truly outstanding educational experience.
  • Enthusiasm for working in an organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities.
  • Proficiency in all Microsoft Office applications and ability to learn new systems and adapt with emerging technologies.
  • Awareness of issues relating to access and inclusion and the ability to build an inclusive and accessible visitor experience.
  • Spanish fluency a plus

Previous Experience Required

  • Minimum 3-5 years’ management experience in a museum or similar setting
  • General fabrication knowledge and experience with a workshop environment

Educational Requirements

  • Bachelor’s degree in education, science, mathematics, engineering, arts, or related field

Essential Functions

  • This position requires:
  • Work five days/week on­site
  • Work at least one weekend day
  • Standing or walking for extended periods of time
  • The ability to bend, squat, lift push/pull up to 50 lbs.
  • Schedule and availability reflect that the organization is a 7-day a week operation, with periodic early morning and evening programs
  • Regular predictable attendance is required.
  • Reasonable accommodations may be made in order to allow individuals with disabilities to perform the essential functions.
  • Employment background/criminal check is required

How to Apply

  • To be considered, all applicants must submit a cover letter and resume.

MOXI is an equal opportunity employer committed to diversity at all levels.

Job Type: Full-time

Pay: $60,000.00 – $70,000.00 per year

Apply Now

Individual Giving Manager

Position Summary

The Individual Giving Manager plays a critical role in advancing MOXI’s mission. This employee oversees and contributes to all fundraising activities for individual donors including site visits, one-on-one meetings for key solicitors, receptions, dinners, events, outreach, phone calls, e-mail and social media campaigns, direct-mail appeals, and personalized targeted solicitation. This position will be responsible for identifying, cultivating, soliciting, and stewarding individual prospects and donors to move up the giving pipeline.

Responsibilities

  • Manage a portfolio of Giving Circle members and annual donors to engage, steward, and ultimately, lead to their philanthropic support of MOXI’s mission.
  • Create and manage a donor stewardship plan to move individual donors up the pipeline through regular interactions and expressions of gratitude.
  • Oversee overall departmental donor benefit fulfillment (recognition, event correspondence, cards/photobooks/gifts, etc.).
  • Make timely calls to thank individual donors ($100+) and coordinate thank you calls and notes from the Board, CEO, and Director of Development as appropriate.
  • Manage Spring and Fall appeal planning/strategy, communication, and execution, including writing polished and compelling copy for large-scale mailings and emails.
  • Perform lead and key functions for fundraiser/friendraiser events throughout the year (i.e. managing event logistics, soliciting in kind support, writing copy for letters/invitations/emails, drafting major gift underwriting proposals, procuring RSVPs and guest names, following up with donors on silent auction donations, liaising with Marketing regarding event collateral, attending/working events as a front-facing Development representative, etc.):

– MOXI@Night Gala (October)

– Exhibit Openings/Meet the Artist Receptions

– Private and small group tours (throughout the year)

– Board-related events

– Giving Circle events, tours, and trips

– Public or ticketed programs as appropriate, i.e.: MOXI Afterparties

  • Attend scheduled department and interdepartmental meetings and perform appropriate follow-up.
  • Assist Director of Development and CEO with prospect research and produce profiles for major gift solicitation purposes.
  • Assist Development team on accommodating Board members and major donors with special requests regarding tours, events, in-kind donations to other institutions, etc.
  • Manage communications for keeping major gift donors informed and engaged.
  • Work with the Administrative Coordinator to track contributed income, expenses, and cash flow for individual donors.
  • Manage and steward developing affinity groups, which could include a grandparents group, LGBTQ+ parents group, etc.
  • Perform regular data entry utilizing the Altru database to record donor and prospect information, touch points, event information, ticketing, and other data pertinent to fundraising efforts.
  • Work closely with the Membership team to align efforts, create a pipeline for donors, identify donor prospects, and elevate members to donors.
  • Work closely with the Learning Experiences team to create special events to provide opportunities to introduce MOXI to new prospects as well as steward our current donors.
  • Serve as a liaison to the Marketing and Events teams on Development-related needs.
  • Regularly perform administrative functions for the Development team including scheduling, correspondence, invoices, copying, filing, mailing, meeting material preparation, and similar tasks.
  • Support a culture of cross-organization communication, collaboration and information sharing.

Other duties as assigned – such as Manager on duty shifts.

Required Skills and Abilities

  • Proficiency in all Microsoft Office applications and experience using a customer relations management system, and ability to learn new systems and adapt with emerging technologies.
  • Ability to effectively present information and respond to questions from donors, groups of managers, clients, customers and the general public.
  • Experience with gift and pledge processing, prospect research, qualifying, reporting and donor acknowledgement, benefit and recognition programs.
  • Familiarity with the concepts, tools and requirements of major gifts and annual campaigns.
  • Outstanding written and oral communication skills; specifically, the ability to write creatively and persuasively.
  • Conscientious and detail-oriented; must have an appreciation of the necessity of following through with paperwork, record-keeping, and documentation.
  • Excellent interpersonal skills; must be receptive to the ideas of others and able to work cooperatively to prioritize tasks and accommodate many different and conflicting concerns.
  • Ability to manage multiple projects simultaneously and manage time effectively in a high-pressure environment.
  • Enthusiasm for working in an organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities.
  • Natural ability to connect with people.
  • Diplomacy and discretion required as well as a respect for and understanding of complex donor and Board relationships.
  • Awareness of issues relating to access and inclusion and the ability to build inclusive and accessible programs.
  • Spanish fluency a plus

Previous Experience Required

· 3+ years’ fundraising experience in a museum or similar setting

· Proven track record successfully stewarding donors

· Experience with donor management systems/database

· Experience managing special events

Essential Functions

· This position requires the ability to work five days/week onsite, be highly organized and prompt, work with multiple technologies, troubleshoot and problem solve, and communicate effectively and courteously with a variety of people verbally and in writing.

· Applicant must be able to bend, squat, lift push/pull up to 40 lbs.

· Schedule and availability reflect that the organization is a 7-day a week operation, with frequent early morning, evening, and weekend programs.

· Regular predictable attendance is required.

· Reasonable accommodations may be made in order to allow individuals with disabilities to perform the essential functions.

· Employment background/criminal check is required.

Reasons to Apply

· Flexible schedule—educators select a desired number of hours and shifts are placed around their availability

· Growth-centered work environment—educators receive quarterly trainings that have included improv classes, LGBTQ+ awareness workshops, and neurodiversity discussions

· Quirky social culture—get to know coworkers at MOXI’s holiday party, pop-up tie dye sock activities, and craft nights

· Free admission into local museums including MOXI, Santa Barbara Museum of Art, Lotusland, and Santa Barbara Zoo

MOXI is an equal opportunity employer committed to diversity at all levels.

Job Type: Full-time

Pay: $60,000.00 – $65,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Santa Barbara, CA 93101: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Fundraising: 1 year (Preferred)

Work Location: One location

Apply Now