The Individual Giving Manager plays a critical role in advancing MOXI’s mission. This employee oversees and contributes to all fundraising activities for individual donors including site visits, one-on-one meetings for key solicitors, receptions, dinners, events, outreach, phone calls, e-mail and social media campaigns, direct-mail appeals, and personalized targeted solicitation. This position will be responsible for identifying, cultivating, soliciting, and stewarding individual prospects and donors to move up the giving pipeline.
- Manage a portfolio of Giving Circle members and annual donors to engage, steward, and ultimately, lead to their philanthropic support of MOXI’s mission.
- Create and manage a donor stewardship plan to move individual donors up the pipeline through regular interactions and expressions of gratitude.
- Oversee overall departmental donor benefit fulfillment (recognition, event correspondence, cards/photobooks/gifts, etc.).
- Make timely calls to thank individual donors ($100+) and coordinate thank you calls and notes from the Board, CEO, and Director of Development as appropriate.
- Manage Spring and Fall appeal planning/strategy, communication, and execution, including writing polished and compelling copy for large-scale mailings and emails.
- Perform lead and key functions for fundraiser/friendraiser events throughout the year (i.e. managing event logistics, soliciting in kind support, writing copy for letters/invitations/emails, drafting major gift underwriting proposals, procuring RSVPs and guest names, following up with donors on silent auction donations, liaising with Marketing regarding event collateral, attending/working events as a front-facing Development representative, etc.):
– MOXI@Night Gala (October)
– Exhibit Openings/Meet the Artist Receptions
– Private and small group tours (throughout the year)
– Board-related events
– Giving Circle events, tours, and trips
– Public or ticketed programs as appropriate, i.e.: MOXI Afterparties
- Attend scheduled department and interdepartmental meetings and perform appropriate follow-up.
- Assist Director of Development and CEO with prospect research and produce profiles for major gift solicitation purposes.
- Assist Development team on accommodating Board members and major donors with special requests regarding tours, events, in-kind donations to other institutions, etc.
- Manage communications for keeping major gift donors informed and engaged.
- Work with the Administrative Coordinator to track contributed income, expenses, and cash flow for individual donors.
- Manage and steward developing affinity groups, which could include a grandparents group, LGBTQ+ parents group, etc.
- Perform regular data entry utilizing the Altru database to record donor and prospect information, touch points, event information, ticketing, and other data pertinent to fundraising efforts.
- Work closely with the Membership team to align efforts, create a pipeline for donors, identify donor prospects, and elevate members to donors.
- Work closely with the Learning Experiences team to create special events to provide opportunities to introduce MOXI to new prospects as well as steward our current donors.
- Serve as a liaison to the Marketing and Events teams on Development-related needs.
- Regularly perform administrative functions for the Development team including scheduling, correspondence, invoices, copying, filing, mailing, meeting material preparation, and similar tasks.
- Support a culture of cross-organization communication, collaboration and information sharing.
Other duties as assigned – such as Manager on duty shifts.
Required Skills and Abilities
- Proficiency in all Microsoft Office applications and experience using a customer relations management system, and ability to learn new systems and adapt with emerging technologies.
- Ability to effectively present information and respond to questions from donors, groups of managers, clients, customers and the general public.
- Experience with gift and pledge processing, prospect research, qualifying, reporting and donor acknowledgement, benefit and recognition programs.
- Familiarity with the concepts, tools and requirements of major gifts and annual campaigns.
- Outstanding written and oral communication skills; specifically, the ability to write creatively and persuasively.
- Conscientious and detail-oriented; must have an appreciation of the necessity of following through with paperwork, record-keeping, and documentation.
- Excellent interpersonal skills; must be receptive to the ideas of others and able to work cooperatively to prioritize tasks and accommodate many different and conflicting concerns.
- Ability to manage multiple projects simultaneously and manage time effectively in a high-pressure environment.
- Enthusiasm for working in an organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities.
- Natural ability to connect with people.
- Diplomacy and discretion required as well as a respect for and understanding of complex donor and Board relationships.
- Awareness of issues relating to access and inclusion and the ability to build inclusive and accessible programs.
- Spanish fluency a plus
Previous Experience Required
· 3+ years’ fundraising experience in a museum or similar setting
· Proven track record successfully stewarding donors
· Experience with donor management systems/database
· Experience managing special events
· This position requires the ability to work five days/week onsite, be highly organized and prompt, work with multiple technologies, troubleshoot and problem solve, and communicate effectively and courteously with a variety of people verbally and in writing.
· Applicant must be able to bend, squat, lift push/pull up to 40 lbs.
· Schedule and availability reflect that the organization is a 7-day a week operation, with frequent early morning, evening, and weekend programs.
· Regular predictable attendance is required.
· Reasonable accommodations may be made in order to allow individuals with disabilities to perform the essential functions.
· Employment background/criminal check is required.
Reasons to Apply
· Flexible schedule—educators select a desired number of hours and shifts are placed around their availability
· Growth-centered work environment—educators receive quarterly trainings that have included improv classes, LGBTQ+ awareness workshops, and neurodiversity discussions
· Quirky social culture—get to know coworkers at MOXI’s holiday party, pop-up tie dye sock activities, and craft nights
· Free admission into local museums including MOXI, Santa Barbara Museum of Art, Lotusland, and Santa Barbara Zoo
MOXI is an equal opportunity employer committed to diversity at all levels.
Job Type: Full-time
Pay: $60,000.00 – $65,000.00 per year
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Ability to commute/relocate:
- Santa Barbara, CA 93101: Reliably commute or planning to relocate before starting work (Required)
- High school or equivalent (Preferred)
- Fundraising: 1 year (Preferred)
Work Location: One location