Memberships.

At least one adult named Member must be present during each visit to the Museum. The listed Member must provide a valid form of photo ID such as a driver’s license each time they check in.

Members are not required to make a reservation prior to visiting the Museum.

You are always welcome to visit MOXI and show a valid photo ID to receive your free Member admission. You can request a new digital card at MOXI, or by contacting us at members@moxi.org or 805-770-5011.

Memberships are non-transferable and non-refundable.

If you’d like to add someone to your Membership, you can upgrade at any time.

Children listed on the Membership must be of the same household, however Memberships starting at the Explorer Level allow you to bring additional guests per visit.

Beginning at the Family Level, Members receive discounts for MOXI Birthday Parties. Due to additional programming and expenses related to field trips, Membership benefits cannot be used for such visits.

Caregivers listed on a Membership must present a valid photo ID when redeeming Membership benefits.

Adult children of Members or other adults over the age of 18 may not be substituted or listed as children.

Museum policy requires that children under the age of 18 must be accompanied by an adult at all times.

You will receive an email within a week of your Membership purchase that will have a link to download your new digital Membership card.

If it has been over a week, first please check your spam folder for an email from membership@cuseum.com, If you still haven’t found the email, contact us at members@moxi.org or 805-770-5011.

If you have recently renewed or upgraded your Membership, your downloaded card will automatically update.

• iPhone Users: Access the digital card email from your smartphone. Click the “Download” button below then “Add to Apple Wallet”, then “Add”. Your digital Membership card will automatically download to the Apple Wallet app where it can be accessed in Wallet at any time.
• Android Users: First, you will need to download Wallet Passes from Google Play. After you have the app, open the digital card email on your smartphone and click the “Download” button in the email. The card will automatically go to the Wallet Passes app, where you can access it at any time.

If you are the primary Member, you will receive a separate email for each individual Member. Just forward the appropriate email to the other Members on your Membership.

Please present your ID at our front desk when you visit MOXI, we can always look you up.  If you plan to travel and want to use your ASTC benefits at another museum, we have a limited number of physical cards available and can print one for you upon request. Please contact us at members@moxi.org or 805-770-5011 to request a physical card.

Please allow up to two weeks for physical card requests.

We would be happy to fix any errors, please contact us at members@moxi.org or call 805-770-5011.

Guest passes are digital and added to your Membership account under the name of the primary Member. Guest passes expire on the same date as your Membership.

To redeem, let us know when you are checking in at the front desk. To find out how many remaining passes you have, please contact us at members@moxi.org or call 805-770-5011.

MOXI is a part of the ASTC Travel Passport Program, which allows Family Level Members the ability to visit affiliated museums free of charge or at a discounted rate.

The most important thing to remember about this program is that the museum you are trying to visit must be more than 90 miles away (as the crow flies) from both MOXI and your place of residence.

Additionally, you must show your MOXI Membership card – there is no way for another museum to verify your MOXI Membership.

We also advise you to contact the museum you are planning to visit to confirm their hours and admission reservation policies.

Yes! MOXI will reciprocate admission for up to 2 adults and any children (age 2 – 17) in your household. Please bring your Membership cards and a valid photo ID to receive free admission.

Please note, that the only way to guarantee access for a particular day or time is to make an advance reservation. Please contact members@moxi.org or 805-770-5011 to make a reservation.

Your Membership is good for one year, and begins on the date of purchase. If you joined online, you can use your Membership immediately by visiting MOXI and showing a photo ID to receive free admission.

• Gift Membership purchases can be made online, over the phone, or in person at MOXI. When making your online purchase, please remember to check the box that reads “This Membership is a gift.” Gift Memberships are active beginning on the date of purchase. Please allow up to 2 weeks for processing.
• We also offer gift Membership certificates that can be redeemed by the recipient at a later date (perfect for upcoming birthdays or holidays). Please visit MOXI in person or contact members@moxi.org or 805-770-5011 to purchase a gift Membership certificate.

Thank you for your support! We would be happy to assist you. Please call our Membership Manager at 805-770-5011 or email us at members@moxi.org.

Memberships are non-transferable and non-refundable. Your contribution is tax-deductible to the extent allowed by law. No goods or services were provided in exchange for your generous financial donation.